FAQ
Got questions about Kdry?
Below, you’ll find answers to the most common questions we receive. If you still can’t find what you’re looking for, don’t hesitate to reach out to us – we’re here to help!
What is K-Dry?
K-Dry is a biofilm that uses a biological method to dissolve jelly and clear clogs. Click here to know more.
How long does K-Dry last?
It lasts 3 to 6 months, depend on usage
Where should I place K-Dry?
Attach it near the condensation coil so water can melt it. Also, place it close to the drain pan so the activated molecules fall directly into the drain pan. Click here to know more.
How long does it take for the leak to stop?
Leaks typically stop within 1 to 3 days as the clog dissolves gradually.
How often do I need to replace K-Dry?
K-Dry completely dissolves, so there is no need to remove it. Simply replace it with a new piece every 3-6 months.
Can I use my ac as usual after applying K-Dry?
Yes, please turn on your ac as usual. The condensation water activates K-Dry to dissolve the jelly.
My AC is already leaking. Can I still use Kdry?
Yes, Kdry is designed to stop water leak.
How many pieces are in one pack?
Each pack contains 1 piece.
How many pieces should I use for 1 ac?
Use 1 piece per ac.
Can K-Dry clean my ac?
No, K-dry only clears clogs and solve water leak issues. It does not clean the unit.
Will my ac get damaged if the water leak continues?
No, a water leak will not damage the air conditioner.
Why is my ac still leaking after using K-Dry?
Check if K-Dry has melted. If not, cut it into smaller pieces and place them in the drain pan for better dissolution.
Can K-Dry stop icing issues?
No, icing issues are caused by a dirty coil or gas leaks, which K-Dry cannot fix.
Will K-Dry harm my ac?
No, K-Dry is a biofilm placed near the drain pan. Once activated, it dissolves and flows out naturally.
Will K-Dry affect air quality?
No, because the activated molecules fall directly into the drain pan. They do not pass through the blower wheel or air vents.
If my ac is not leaking, should I still use K-Dry?
Yes, K-Dry not only stops leaks but also prevents them.
What is K-Dry Booster?
K-Dry Booster is a faster-activating version that stops leaks quicker. It dissolves within a few hours, so it should be used together with regular K-Dry for lasting protection.
What is K-Dry Cassette?
K-Dry Cassette is a specialized version of K-Dry designed for cassette ac. It fits perfectly in the cassette drain pan and provides longer-lasting protection against water leaks.