Frequently Asked Question
Find answers to common questions about our products:
K-Dry Standard
What is K-Dry Standard?
K-Dry is a biofilm that uses a biological method to dissolve jelly and clear clogs.
How long does K-Dry Standard last?
It lasts 4 to 6 months, depend on usage
My wall mounted is already leaking. Can I still use it?
Yes K-Dry Standard is designed to stop ongoing water leaks.
How many pieces are in one pack?
Each pack contains 1 piece.
How many pieces should I use for 1 ac?
Use 1 piece per ac.
Can K-Dry Standard clean my air conditioner
No. It clears clogs and solves water leak issues, but does not clean the unit.
How long does it take for the leak to stop?
Leaks typically stop within 1 to 3 days as the clog dissolves gradually.
Can I use my ac as usual after applying K-Dry Standard?
Yes. Normal operation helps activate the product through condensation water.
Will continuous leakage damage my air cond?
No.
Why is my ac still leaking after using K-Dry Standard?
Check if K-Dry Standard has melted. If not, cut it into smaller pieces and place them in the drain pan for better dissolution.
Why is it still leaking after use?
Check if K-Dry Standard has dissolved. If not, there may be a unit issue.
Will K-Dry Standard harm my wall?
No. It dissolves and flows out naturally through the drainage system.
Will it affect air quality?
How often should I replace it?
Replace every leak happened.
If there is no leak, should I still use it?
Yes. It also works as a preventive solution.
K-Dry Booster
What is K-Dry Booster?
K-Dry Booster is a biofilm that uses a biological method to dissolve jelly and clear clogs.
How long does K-Dry Booster last?
Approximately 1-2 days.
My wall mounted is already leaking. Can I still use it?
Yes.K-Dry Booster is designed to stop ongoing water leaks.
How many pieces are in one pack?
Each pack contains 1 piece.
How many pieces should I use for 1 ac?
Use 1 piece per ac.
Can K-Dry Booster clean my air conditioner
No. It clears clogs and solves water leak issues, but does not clean the unit.
How long does it take for the leak to stop?
Leaks typically stop within 1 to 3 days as the clog dissolves gradually.
Can I use my ac as usual after applying K-Dry Booster?
Yes. Normal operation helps activate the product through condensation water.
Will continuous leakage damage my air cond?
No.
Why is my ac still leaking after using K-Dry Booster?
Check if K-Dry Booster has melted.
Why is it still leaking after use?
Check if K-Dry Booster has dissolved. If not, there may be a unit issue.
Will K-Dry Booster harm my wall?
No. It dissolves and flows out naturally through the drainage system.
Will it affect air quality?
How often should I replace it?
Replace every leak happened.
Kdry LCAC
Why can’t I use K-Dry Standard?
The Standard version is flat with a larger base, so it dissolves too quickly and won’t last.
How long does K-Dry LCAC last?
It lasts 4 to 6 months, depend on usage
My cassette is already leaking. Can I still use it?
Yes. K-Dry LCAC is designed to stop ongoing water leaks.
How many pieces are in one pack?
Each pack contains 1 piece.
How many pieces should I use for 1 ac?
Use 1 piece per ac.
Can K-Dry LCAC clean my air conditioner
No. It clears clogs and solves water leak issues, but does not clean the unit.
How long does it take for the leak to stop?
Leaks typically stop within 1 to 3 days as the clog dissolves gradually.
Can I use my ac as usual after applying K-Dry LCAC?
Yes. Normal operation helps activate the product through condensation water.
Will continuous leakage damage my cassette?
No.
Why is my ac still leaking after using K-Dry LCAC?
Check if K-Dry LCAC has melted. If not, cut it into smaller pieces and place them in the drain pan for better dissolution.
Why is it still leaking after use?
Check if K-Dry LCAC has dissolved. If not, there may be a unit issue.
Will K-Dry LCAC harm my cassette?
No. It dissolves and flows out naturally through the drainage system.
Will it affect air quality?
How often should I replace it?
Replace every leak happened.
If there is no leak, should I still use it?
Yes. It also works as a preventive solution.
Air+
What does Air+ do for my air conditioner?
Air+ helps clean the returned air passing through your air conditioner by reducing contaminants on the AC filter.
Can Air+ help reduce viruses such as influenza, HFMD or COVID-19?
Air+ helps inhibits viruses that may accumulate on air conditioner filters and surfaces, supporting a cleaner air circulation environment.
How do I use Air+ on my air conditioner?
Switch off the AC, open the cover, remove the filter, and spray Air+ evenly on the filter surface.
What ingredients are used in Air+?
Air+ is formulated with deionized (DI) water and titanium dioxide.
Is Air+ safe to use?
Yes. Air+ is developed with rigorously tested formulas and backed by certified safety documentation.
How long does Air+ protection last?
Air+ provides protection for up to 30 days when applied on the air conditioner filter.
Is it safe to smell?
Yes. It is an anti-microbial coating. The active ions stay on the filter surface.
How often should I apply?
Apply after cleaning your filter. If you clean monthly, apply monthly.
How many sprays should I use?
Spray evenly on the filter. Recommended: about 8 sprays per filter.
Do I still need to wash the air conditioner?
Yes. Washing is still needed when performance drops.Air+ helps reduce dependence on frequent servicing.
NoStink
How many AC units per pack?
One pack treats one air conditioner.
Where to apply?
Spray NoStink directly on cooling coil.
When to apply?
Apply whenever you notice bad odor—this indicates mold growth.
How often should I apply?
No fixed schedule. At first, you may need multiple applications to prevent mold from returning.
Is it safe?
Yes, it’s enzyme-based and safe for use.
Why doesn’t traditional chemical treatment work?
Traditional chemicals aren’t designed to remove stubborn mold—NoStink targets it specifically.
Why is there still odor after applying?
Removal of stubborn mold may require multiple applications.
Still Have Questions?
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